Shipping policy
Shipping Policy
At Saifah Bhayu Performance, we are committed to providing a seamless and reliable shipping experience for our customers. Please read the details of our shipping policy below.
Processing Time:
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Orders are processed within 1-3 business days after purchase.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times:
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Standard Shipping: Estimated delivery within 1-3 business days.
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Expedited Shipping: Estimated delivery within 1-3 business days.
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International Shipping: Delivery times vary by destination, typically within 7-14 business days.
Shipping Costs:
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Standard shipping is free for all domestic orders.
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Expedited and international shipping costs are calculated at checkout based on the shipping destination and order weight.
Order Tracking:
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Once your order is shipped, you will receive a tracking number via email. Use this number to monitor the status of your delivery through our carrier’s tracking system.
Shipping Restrictions:
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We currently do not ship to P.O. boxes or military addresses (APO/FPO).
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Certain oversized or heavy items may have additional shipping restrictions.
International Shipping:
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Customs fees, duties, and taxes for international orders are the responsibility of the customer and are not included in the shipping cost.
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Delivery times for international orders may be affected by customs processing.
Delayed or Lost Shipments:
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While we strive for timely delivery, unexpected delays can occur. If your shipment is delayed beyond the estimated delivery time, please contact our customer service team.
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For lost shipments, please reach out within 14 days of the expected delivery date to initiate a claim.
Damaged or Missing Items:
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If your order arrives damaged or with missing items, please contact us within 7 days of receiving your order for assistance.
For any further questions or assistance, please contact our support team at contact@saifahbhayuperformance.com